I never knew network setup could be this simpleSI
IT infrastructure was my biggest worry when opening the clinic — from consultation to installation it was done in a day. Now I can focus on care.
From every network a clinic needs, to every voice its calls, consultations and care leave behind.
1,700+ clinics and hospitals work with RobotCom.
About
RobotCom solves every voice and IT problem a clinic runs into.
What we heard on the floor
01
Front desk
At lunch and right before closing the calls pile up and we cannot take them all. Even when we do, we are listening and typing at the same time — and then we have to relay what we wrote to the consultation lead.
02
Consultation lead
I should be looking the patient in the eye, but my hands never stop typing. When it is over I write down whatever I still remember. I want to just talk, and have it land in our CRM in our own format.
03
Doctor
I have to chart while I am seeing the patient. I want to stay with the care and have the visit written up as SOAP and pushed straight into the EMR.
04
In-house marketing
We spend on ads every month and cannot tell what any of it returns. We ask each caller where they heard about us and tally it by hand.
05
Clinic manager
To review the call staff I would have to listen to every recording — a hundred calls a day. So we look at call counts, and only hear the ones that blew up, long after the fact.
RobotCom solves all of it
Five people, five different complaints — and one cause under all of them.
Every conversation in the clinic rests on someone remembering it
and someone writing it down.
RobotCom has AI record and read every voice inside the clinic, automatically.
Records accumulate, and what accumulates becomes leverage
What we accumulate is not a pile of call, consultation and exam-room logs. It is every voice your clinic alone produces, kept as data.
Once that voice becomes data, a clinic sees itself for the first time. Which inquiries turn into bookings and where they fall away, which procedures are being asked about more, which responses close. Until now that lived only in the consultation lead's instinct.
What the patient wants, which ads actually worked, which responses create bookings — all of it is already in those recordings. It has simply been let go. RobotCom turns that voice into an asset the clinic owns.
We are not after a clinic's records. We are after its growth. AI listens to the clinic's conversations and turns them into growth. So you can stay with the patient, and so it shows up in revenue.
Three directions RobotCom is building toward
- 01D voice
Collect, record and read every voice inside the clinic
- 02D voice AICC
Answer the clinic's calls like one of its own staff, from the clinic's own data
- 03D track
Own the clinic's marketing analytics and patient acquisition, from the clinic's own data
Services Visit the Fixncom company page Visit the D voice service site
We wire the building, then capture the conversations that run across it.
D voice, built by RobotCom, recording the calls and consultations inside a clinic — and seventeen years of SI work by Fixncom, the company we acquired, putting the networks into the building underneath. Take one of the two, or hand over the whole thing end to end.
SINetwork and facility infrastructure builds
Fixncom reads the floor plan, walks the site and installs everything from the lines to the equipment. Clinics, academies, restaurants — conditions differ every time, and seventeen years of installations tell them how to fit the space and the way it operates.
- Network design and build — holds up when everyone is online at once
- Integrated IoT — lighting, temperature and security as one system
- Telecom construction — for a new site, a move or an expansion
- Servers and security — protecting data that must not leave the building
D voiceAutomated call, consultation and exam-room records
Incoming calls and conversations in the consultation and exam rooms are recorded, transcribed and summarized automatically. It connects to the CRM you already use, so customer records and call content collect in one place. In the end, every voice inside the clinic feeds the clinic's own marketing.
- Automatic call recording with AI summaries
- Speaker-separated consultation records — who said what
- CRM integration — onto the system you already run
- Inbound channel and consultation conversion analytics
We do not leave after the install
Network or D voice, if something breaks while you are running, it is taken the same day — remote first, on site when it needs hands. Fixncom still keeps 300+ sites running every month.
Client Review
What we hear from 1,700+ clinic sites to date
A 10-year problem, solved at onceSI
They completely rebuilt a patchwork network passed through many vendors. Now students stream online classes without a single drop.
Same-day intake, same-day fix. A revelationSI
An urgent server issue was fixed in two hours with one phone call. Remote and on-site processes are fast and precise.
So even complex IoT can be this easySI
I wanted to unify lighting, temperature and security but had no idea where to start. They upgraded us into a smart clinic.
No more missed calls, handover down to 5 minutesD voice
Over 100 calls a day and no way to know what was missed or converted. With D voice every call is auto-recorded and summarized, so context carries over even when staff change.
Foreign consults and chart notes — handled automaticallyD voice
With many foreign patients, accurate records were always a burden. It captures treatment terms and translation, and clinical recordings auto-structure into SOAP, cutting charting time.
Our Work
Sites RobotCom has built
News
RobotCom in the press
'D voice' analyzes 30,000 calls in just 2 months
D voice, the medical AI voice solution from hospital IT company RobotCom, was adopted by six clinics within two months of launch and has analyzed a cumulative 30,907 calls.
Excellence Award at the Campus Town Startup School IR demo day
RobotCom took the Excellence Award at the 2026 KU Campus Town Startup School IR Demo Day, held by Konkuk University. 107 student founders took part and 13 teams reached the final pitch, where RobotCom presented its medical AI voice solution to the judges.
FAQ
Frequently asked questions
What does D voice actually do?
It records the calls that come into your clinic, the conversations in your consultation room and the exchanges in the exam room, then turns them into text and summarizes them. By the time a call ends, what the patient asked and how your staff answered is already written up, so nobody has to sit through a recording again. As of June 2026 it runs in 35 clinics and has processed 640,000 voice records.
Do staff still have to write up every consultation?
No. When a consultation ends, the conversation comes back split by speaker and summarized: which procedure the patient asked about, and how far your team went on pricing. Your consultation lead does not need to keep separate notes, and when staff change, the history stays with the clinic instead of walking out the door.
How is this different from a call-recording or call-center system?
Three things. First, call, consultation and clinical records do not sit in separate silos — they follow one patient. Second, it understands the procedure names, abbreviations and foreign-language questions people actually use in a clinic, which is exactly where general-purpose tools break down; our accuracy runs at 95%. Third, installing it involves no phone work. It connects to the lines and numbers you already have, so you never pause appointments or change your number.
Does it write up clinical notes as well?
Record the exam-room conversation and it comes back in the order you already chart: what the patient reported, what you observed, your assessment and the plan — standard SOAP structure. Review it, move it into your EMR, and we will match the format to your specialty.
What happens to calls that come in after hours?
At night and on weekends an AI answers instead, handling questions about hours, directions and availability, and leaving you the content of each call. The script and the range of answers are set per clinic. This is currently being prepared for general release, and we will walk you through the timing during a consultation.
Could patient audio end up outside the clinic?
The original recordings stay on a server inside your clinic. Only what is needed for summarizing and analysis is processed in the cloud, under HIPAA standards.
What kind of company is RobotCom?
A medical voice AI company that started in 2025. We built D voice to stop consultation and exam room conversations from disappearing unrecorded, commercialized it in 2026, and it now runs in 35 clinics. That same year we acquired Fixncom, which had been doing clinic IT since 2008, as a subsidiary. It was already working with 511 clinics, so the acquisition came with a channel we can offer D voice through without starting from scratch. Unlike a software-only vendor, the equipment on your floor is handled too, so installation and troubleshooting end in one place.
Why should we trust you with this?
Fixncom, our subsidiary, has worked on nothing but medical IT for 17 years and has built systems for more than 1,500 clinics and hospitals, maintaining 300+ sites every month with 21,519 cumulative solution deployments. RobotCom built D voice on top of that field experience and runs a corporate R&D center holding four patents in the medical field.
Can we hand over our entire clinic IT?
Yes. Networking, servers, security, IoT equipment, telecom construction, platform development and D voice, all from one place. You will not have to work out which vendor to call when something breaks, and requests are handled the same day.
How do we set up a consultation?
Leave your clinic name and a contact number in the form below and we will get back to you. If it is urgent, call 02-452-3338 or email info@robotcom.ai directly.
Contact
What's giving your clinic IT the most trouble right now?
Bringing in D voice, rethinking your IT, or not sure yet — tell us what you are dealing with and we will take it from there.
Tel02-452-3338
E-Mailinfo@robotcom.ai